Just wanted to take a moment to provide some feedback from a consumer’s point of view. I know that often in your line of business, the only typical forms of feedback are either getting referred or getting replaced.
As clients, my wife and I have had the opportunity to evaluate your services. In short we’re impressed and delighted with the professionalism and value offered. Your team at Sotheby’s seems focused, coordinated and seemless in our dealings. It’s apparent that there are several things you do behind the scenes to roll out the level of service that you do as a group. We have the impression that you are hands on to each small measure of satisfying our needs. I know a brief letter to you in your busy day may not mean much. But, perhaps the term “highly recommended” in use while we speak with our friends about your business could. Thanks for the excellent work, Terry.
Those tasks you do and then refer to as just minor details aren’t. They’ve meant alot to us.